ICSynergy is an alliance of highly experienced and qualified specialists from a wide variety of software industries who've come together to offer their products and services as one unified business entity following a new business model. This business model embraces the concept of specialization; namely, individuals who offer a specialized area of expertise in the Information Technology space which, when brought together, can fill-out the software development lifecycle.

Projectricity™ plays an important part in optimizing this business model, according to Martin Gee, ICSynergy Principal.  “We experienced a 30% improvement in quality, maybe higher,” reports Martin, referring to the results of switching to Projectricity for requirements and issue management at one client.  He also reports that making the initial switch to using Projectricity to support their methodology went very smoothly.   “We didn’t have to retrofit – we were able to just use it.”

ICSynergy has developed and uses their own methodology, Synergistic Agile Methodology (SAM), to guide the software development lifecycle at their clients, which was a natural fit with the Projectricity tools.  “What’s exciting for us is the combination of the Projectricity tools and our established methods,” according to Martin.  Using Projectricity has resulted in higher customer satisfaction and has improved the requirements management process while reducing the cost to manage this information by 25-30%.  Martin also observes that “Projectricity helped enhance the bridge between IT teams and the business users” in this process.

Comparing how requirements and issues were captured after using Projectricity, Martin reports an amazing “10-fold increase in efficiency” over the typical word processor and file-based methods used on most projects.  He also recognized Projectricity as providing “a value-add to clients to be able to capture and have access to requirements after the project is done.” 

“Quality is where Projectricity hits a home run,” according to Martin, who also concludes after using Projectricity that “the savings are obvious!”

Without Projectricity, managing project information is difficult according to Martin.  When asked how he would respond if he could no longer use Projectricity, he says that “it would test my pain threshold!”